Privacy Policy

This Privacy Policy describes how OFFICTA (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our site at officta.myshopify.com.

Collecting Personal Information

When you visit the Site, we collect information about your device, your interactions with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, any information that can uniquely identify an individual is referred to as “Personal Information.”

Device Information

  • Examples collected: Web browser version, IP address, time zone, cookie information, site/product views, search terms, interaction with the Site.

  • Purpose: To load the Site accurately and analyze usage to optimize the Site.

  • Source: Automatically collected via cookies, log files, web beacons, tags, pixels, and other tracking technologies.

  • Disclosure: Shared with our processor Shopify and other service providers as necessary.

Order Information

  • Examples collected: Name, billing/shipping address, payment information (credit card, PayPal, or other payment methods), email, and phone number.

  • Purpose: To process orders, fulfill contracts, process payments, arrange shipping, provide invoices/order confirmations, communicate with you, and prevent fraud.

  • Source: Collected directly from you.

  • Disclosure: Shared with Shopify, payment gateways, shipping providers, and other vendors used to fulfill orders.

Customer Support Information

  • Examples collected: Information you provide when contacting support, including details needed to resolve inquiries.

  • Purpose: To provide customer support.

  • Source: Collected directly from you.

  • Disclosure: Shared with vendors providing support services if applicable.

Minors

The Site is not intended for individuals under the age of [INSERT AGE, e.g., 13/16]. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to provide services and fulfill contracts. For example:

  • Shopify: powers our online store. Learn more about Shopify’s privacy practices here.

  • We may also share information to comply with laws, respond to legal requests, or protect our rights.

  • Additional vendors may include marketing platforms, advertising partners, payment processors, and shipping providers.

Behavioural Advertising

We may use Personal Information for targeted advertising:

  • Google Analytics: to understand customer behavior. Opt-out here.

  • We may share information about your site usage and purchases with advertising partners, either directly or via cookies and similar technologies.

Opt-out links for major services:

Using Personal Information

We use your Personal Information to:

  • Provide products and services

  • Process payments

  • Fulfill orders

  • Send updates on products, services, and offers

GDPR (for EEA customers)

If you are a resident of the European Economic Area:

  • Lawful basis: Consent, contract performance, legal obligations, vital interests, public interest, or legitimate interests.

  • Rights: Access, correction, deletion, portability of your Personal Information.

  • Data transfers: Personal Information is initially processed in Ireland and may be transferred outside Europe (e.g., Canada, USA). See Shopify’s GDPR Whitepaper here.

  • Automated decision-making: Shopify uses limited automated processes to prevent fraud without legal or significant effect on you.

CCPA (for California residents)

If you are a California resident:

  • You have the right to know, access, correct, delete, and opt-out of the sale of your Personal Information.

  • Contact us to exercise these rights, or designate an authorized agent.

Cookies

Cookies are small files downloaded to your device to improve your browsing experience. They allow the site to remember your actions/preferences and provide analytics.

Types of cookies used:

  • Necessary: _ab, _secure_session_id, cart, cart_sig, checkout_token, storefront_digest, etc.

  • Analytics: _tracking_consent, _landing_page, _s, _shopify_s, _shopify_y, etc.

Most cookies are persistent (expire 30 minutes–2 years) or session-based (deleted after browsing). You can manage cookies via your browser settings; blocking cookies may affect Site functionality.

More info: www.allaboutcookies.org

Do Not Track

We do not currently alter our practices in response to browser “Do Not Track” signals.

Changes

We may update this Privacy Policy to reflect changes in practices, legal requirements, or operational needs.

Contact

For questions, complaints, or privacy concerns, contact us at:

Email: [INSERT EMAIL]
Mail: [INSERT MAILING ADDRESS]

Last updated: [INSERT DATE]

If unsatisfied with our response, you may lodge a complaint with your local data protection authority. For example, in the UK: https://ico.org.uk/make-a-complaint/